Want your customers to stick to you like glue? Today it takes more than a punch-card or priority line.

The word “innovation” is thrown around a lot, and a lot of entrepreneurs are called innovators or think of themselves as innovators. But what does that really mean? Is anyone who comes up with a new idea an innovator? If that’s the case, few entrepreneurs aren’t innovators. And in fact,...

Have you ever tried to get a job where you were told that you had all the right skills but lacked experience? It's a Catch-22: You can't get the job without experience, and you can't get experience without getting the job.

The Golden 1 Credit Union recently held a large community paper shredding event, handling 2,850 cars and shredding 151,000 pounds of confidential documents.

No matter how successful or seemingly secure any business appears, there are no longer periods of calm seas for leaders in any industry. A broad statistic reinforces this fact emphatically: More than half the companies that were industry leaders in 1955 were still industry leaders in 1990. But more than...

Six reasons leaders wimp out: Avoiding conflict. Striving for certainty. Avoiding career risk. (Butt kissing) Lack of self-confidence. Lack of urgency. Protecting your turf.

If there were something you could add to your car's engine, so that after driving it a hundred miles, you'd end up with more gas in the tank than you started with, wouldn't you use it? Even if nothing like that exists for your car just yet, there is something you...

Capgemini, UniCredit and Efma recently published their annual World Retail Banking Report. Lots of interesting data in the report, definitely recommend that you give it a look.